I’m a single dad of two adopted boys and have never trapped before. My sons are really interested in learning so we started researching the where when hows of trapping. We decided to order a few things to get us started. Minnesota Traplines’s site has everything we could ever dream of and then some. The order and checkout process was very easy, the shipping was fast, and the service was friendly. When my boys opened the box they found the packing slip and my oldest son (14) was so excited because there was a hand written note on it saying thank you and we appreciate your business. It made him feel special, like someone actually cares whether or not we are happy with the products. What a great company. The hand written note shows me they have worked very hard to earn the reputation they have and more importantly that they are still working hard to keep their good name and reputation for such amazing concern. I guess to some it may not seem like much but taking those extra few seconds to hand write a thank you note means a lot and it also means the world to me that it made my son feel happy. We are going to try our luck at trapping for the first time this coming weekend and I’m sure we’ll be placing another order very soon. THANK YOU for the amazing customer service.